Shipping policy

WHO PAYS FOR RETURN SHIPPING?

That depends on why you’re returning the product. If it’s damaged upon arrival at your place, or an incorrect product was dispatched by our warehouse team we’ll pay, provided you have received a return authorisation from our customer service team at service@aquaman-pools.com

Please note that we require digital photos of any damaged product to be email to us prior to commencing the claim process.

If you simply decide you don’t want the product, for whatever reason – no problems! We’ll charge you freight both ways at our usual competitive rates. So it’ll cost you very little to try out our amazing products. This also applies if a product arrives damaged, and you refuse to allow us to send you a replacement product.

Please contact us for a freight quote.

Service	Inclusions	Cost
Premium Pool Service	View Leaf Rake of pool Vacuum of pool Emptying skimmer and pump baskets Backwash and rinse Any equipment maintenance that can be done on site Changing of timers and chemical outputs Report including photos Chemical Balancing * Chemicals not included	$135
Pool Equipment Check	View Full Assessment of all pool equipment On site maintenance if possible Report including photos	$120
Water Balance	View Emptying of skimmer baskets Changing of timers and chemical outputs Chemical balancing * Chemicals not included	$99
Green Pool Recovery (3 Visits)	View First visit Brushing of pool floor and walls Chemical shock of pool Assessment on why pool has gone green Chemicals not included Second Visit Asses if ready to vac to waste or if needs another shock Third visit Vacuuming to waste to remove algae Re setup of equipment Rebalance of pool *Chemicals not included	$135
Pool Acid Wash	View First visit Turn off all equipment Put in Submersible pump to drain pool Second Visit Acid wash pool Chemicals included Third visit once pool has been refilled Chemical balance of pool Commissioning of equipment Vacuum residual muck if needed *Chemicals not included	$135
Spa Restart	View Draining of spa Chemical clean of surface Once filled (usually in same visit) chemical balance Chemicals included Commissioning of spa equipment	$500

Service

Inclusions

Cost

Premium Pool Service

View